Privacy Policy

This website is operated by Avelia Sydney. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services. By using this website, you agree to the practices described below.

1. Data Collection & Responsible Party
When you visit our website, certain personal data may be collected. Personal data refers to any information that can identify you directly or indirectly. The entity responsible for processing your data is Avelia Sydney. We implement appropriate technical measures, including secure encryption (SSL/TLS), to ensure that your data is protected during transmission.

2. Data Collected When Visiting the Website
When you browse our website without actively providing information, we automatically collect certain technical data transmitted by your device. This may include your IP address, browser type, operating system, date and time of access, and referring website. This data is used to ensure the stability, security, and proper functioning of our website and is not used to personally identify you.

3. Use of Cookies
Our website uses cookies to improve your browsing experience and enable essential website functionality. Cookies are small files stored on your device that help remember your preferences and optimize performance. Some cookies are temporary and expire when you close your browser, while others remain stored for future visits. You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of the website.

4. Contacting Us
If you contact us via email or contact forms, we collect the information you provide to respond to your inquiry. This data is used solely for communication purposes and will be deleted once your request has been resolved, unless legal obligations require us to retain it.

5. Customer Accounts & Order Processing
When you place an order or create an account, we collect personal data necessary to process your purchase, such as your name, address, and payment details. This information is used strictly for order fulfillment and customer service. Your data will be stored only as long as necessary for legal, tax, or contractual purposes.

6. Marketing & Newsletter Communication
If you subscribe to our newsletter, we will use your email address to send updates, offers, and promotional content. Subscription requires your explicit consent, and you may unsubscribe at any time via the link in our emails or by contacting us directly. If you have previously made a purchase, we may also send you relevant product offers, unless you opt out.

7. Data Sharing for Order Fulfillment
To complete your order, we may share necessary data with shipping providers and payment processors. This includes only the information required to deliver your order and process payments. Payment data is handled securely by trusted third-party providers.

8. Reviews & Customer Feedback
We may contact you after your purchase to request feedback or a product review. This is done only if you have given consent, and you can opt out at any time.

9. Social Media Integration
Our website may include links or integrations with social media platforms such as Instagram or Facebook. These are typically inactive until you interact with them. Once activated, these platforms may collect data according to their own privacy policies.

10. Online Advertising & Tracking Technologies
We may use tools such as Google Ads or similar technologies to display relevant advertisements and analyze campaign performance. These tools may use cookies or tracking technologies to understand user behavior and improve our marketing efforts. You can manage or disable such tracking through your browser settings or third-party tools.

11. Analytics Services
We may use analytics tools to better understand how visitors interact with our website. These tools collect anonymized data such as page visits, time spent on pages, and general user behavior. This helps us improve website performance and user experience.

12. Retargeting & Personalized Advertising
We may use remarketing technologies to display relevant ads based on your previous interactions with our website. These ads may appear on other platforms or websites. You can opt out of such advertising through your browser settings or advertising preference tools.

13. Your Rights
You have the right to access, correct, or delete your personal data. You may also request restriction of processing or object to how your data is used. Additionally, you have the right to withdraw consent at any time and to request a copy of your data in a structured format. If you believe your data is being handled improperly, you have the right to file a complaint with a relevant data protection authority.

14. Right to Object
If your data is processed based on our legitimate interests, you have the right to object to such processing at any time. If your data is used for direct marketing purposes, you may opt out at any time, and we will stop using your data for that purpose.

15. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Once data is no longer needed, it is securely deleted or anonymized.

16. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of the website after any updates constitutes acceptance of the revised policy.

17. Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at info.aveliasydney@gmail.com